Client Records
One of the most common reasons for delayed tax returns is client records not matching the ATO’s records.
This may be a change of address, marital status or other personal information.
If you forget to advise your tax agent and they lodge your return with the incorrect information, it may result in the return either being rejected or held up with the ATO until the information is confirmed with the client.
How can this be prevented?
Make sure you tell your tax agent at your appointment of any changes to your details. However, if you have changed your name since your last tax return you will need to call the ATO directly on 13 28 61.